Manage Device Groups in the GoTo Admin Center (classic)
For accounts with GoToAssist Remote Support v4 or GoToAssist Remote Support v5, account admins can manage device groups in the GoTo Admin Center (classic). Device groups contain sets of devices within GoToAssist Remote Support v4 or GoToAssist Remote Support v5 and are associated with a set of agents. Once device groups have been added, agents can assign devices to the groups with filtering, drag-and-drop, or with a bulk edit.
Admins can associate agents with a specific device group in the GoTo Admin Center (classic). For GoToAssist Remote Support v4, the device group settings can be configured for both enabling/disabling session recording as well as setting the device group to a specific software version of the GoToAssist Expert desktop application. These settings are configured within Admin Settings.