HELP FILE

Change your GoToAssist Seeit Language Settings

If your web browser's default language is configured as a supported language (i.e., English, French, German, Italian, or Spanish), the agent website text will also display in your selected language. This includes in-session instructional text, the session end page, and the session data follow-up email.

Note: If your web browser is configured for a language that is not listed above (i.e., unsupported), all text will be displayed in English. For more information on supported web browsers, see the System Requirements for GoToAssist Seeit Agents.

Change from your web browser

You can change your default language settings in Chrome or Firefox to view the GoToAssist Seeit agent website and follow-up email notifications in a supported language.

Google Chrome

  1. Open the Chrome web browser on your computer.
  2. In the top right corner, click the Menu icon .
  3. Click SettingsShow advanced settings.
  4. In the "Languages" section, click Language and input settings.
  5. Select your desired supported language from the list (i.e., English, French, German, Italian, or Spanish). If it is not listed, click Add, select your desired language from the drop-down menu, then click OK.
  6. On the left panel, highlight your desired language. On the right panel, click Display Google Chrome in this language.
  7. Click Done.
  8. Close the Chrome web browser, then relaunch it.

Mozilla Firefox

  1. Open the Firefox web browser on your computer.
  2. In the top right corner, click the Menu icon .
  3. Click Content.
  4. In the "Languages" section, click Choose....
  5. Select your desired supported language from the list (i.e., English, French, German, Italian, or Spanish). If it is not listed, click Select a language to add...to select your desired language from the drop-down menu.
  6. Click Add > OK.
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