TROUBLESHOOTING

Data Replicator Error: Missing Component

Issue

GoToAssist Corporate user is getting a "Missing Component Error" when using the Data Replicator.

Objective

Environment

GoToAssist [Corporate]

Procedure

Answer

Cause

Outdated version of the Data Replicator

Resolution

Download and utilize the more updated version of Data Replicator

  1. Log into Manager Portal: https://broker.gotoassist.com/manager
  2. Click on Downloads
  3. Click on Download Integration SDK and Information
  4. Click on Download DataReplicator

Additional Information