Why am I getting a Missing Component error?

If a GoToAssist Corporate API manager runs the Data Replicator and encounters a "Missing Component" error, it means that their existing version of the application is out of date.

You can update to the latest version of the Data Replicator as follows:

  1. Log in to the Management Center.
  2. Click Downloads in the left navigation.
  3. Click Download Integration SDk and Information.
  4. Click Download DataReplicator.
  5. Open the file.
  6. Run the GoToAssist_Corporate_DataReplicator_Setup.msi file and follow the installation instructions.

Note: Installing the latest version of the Data Replicator over top of your current version will not jeopardize your existing account configuration settings.