HELP FILE

How do I log in to the Billing Center?

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The Corporate Billing Portal allows billing contacts for "corporate"  GoToAssist Corporate accounts to change billing contacts, edit Purchase Orders, and manage price quotes with a LogMeIn representative.

Note: A billing contact is provided with a User ID (in "user name" or "email address" format, located on an emailed invoice) that allows them to log in to the Corporate Billing Portal.

To log in to the Corporate Billing Portal, you will need a billing contact account's User ID and password. If you have forgotten your password, click Reset/Create your password, enter the User ID for your billing contact account, then click Submit to be sent a reset link via email to your billing contact account email address.

Corporate Billing Portal login

Having trouble?

If you are unable to log in to the Corporate Billing Portal and encounter an "Invalid User ID" or "Invalid User ID/password" message, it means 1 of the following is true:

  • You are not a billing contact for your "corporate" account.
  • You are a billing contact for your "corporate" account, but have attempted to log in with the wrong User ID and/or password. If you have forgotten your password, click Reset/Create your password, enter the User ID for your billing contact account (located on an emailed invoice), then click Submit to be sent a reset link via email to your billing contact account email address.

Alternatively, a billing contact can contact Customer Care for more information.

Related

Manage Your Corporate Account

Change Your GoToAssist Corporate Subscription Plan

Change Your GoToAssist Corporate Payment Method

View Your GoToAssist Corporate Invoice History

Reactivate Your GoToAssist Corporate Subscription Plan