HELP FILE

Concurrent Usage Report

    The Concurrent Usage Report provides details on concurrent usage for both concurrent licenses and named account user licenses.

    Concurrent Usage Summary

    • Company Name: The name of the Company
    • Logins in Report Period: Number of HelpAlert logins during the date range
    • Max Logins Used Concurrently: Maximum number of HelpAlert logins used simultaneously
    • Date and Time of Max Concurrent Logins: Date and time when the maximum amount of simultaneously used HelpAlert logins was reached
    • Average Peak Logins: Average number of HelpAlert logins during highest use

    Concurrent Usage Details

    • Team/Portal: The teams or portals for which the report was run
    • Logins in Report Period: Number of HelpAlert logins during the date range
    • Max Logins Used Concurrently: Maximum number of HelpAlert logins used simultaneously
    • Date and Time of Max Concurrently Logins: Date and time when the maximum amount of simultaneously used HelpAlert logins was reached
    • Average Peak Logins: Average number of HelpAlert logins during highest use
    Article last updated: 27 September, 2022