HELP FILE

Change Your GoToAssist Corporate Payment Method

 
 

For "corporate" GoToAssist Corporate accounts that use the Corporate Billing Portal, a billing contact is provided with a User ID (in "username" or "email address" format, located on an emailed invoice) that allows them to log in to the Corporate Billing Portal.

Additionally, the following payment methods are available:

For more information about these additional payment methods, please see our Corporate Billing FAQs.

Change your payment method as follows:

  1. Log in to the Corporate Billing Portal.
  2. Under Payment Profile, click Edit.

Edit Payment Profile in the Corporate Billing Portal

  1. Under Payment Type, use the drop-down menu to make your desired changes.
  2. Click Save when finished.

Alternatively, a billing contact can contact Customer Care by scrolling to the bottom of this article and selecting a contact option for further assistance.

Related

Manage Your Corporate Account

Change Your GoToAssist Corporate Subscription Plan

View Your GoToAssist Corporate Invoice History

Reactivate Your GoToAssist Corporate Subscription Plan

How do I log in to the Billing Center?