product icon Voir les produits associés

Bienvenue à l’assistance Rescue Lens

Saisissez votre question ici, ou parcourez les rubriques ci-dessous pour consulter les réponses ou contacter un agent d’assistance.

Sujets populaires:
Configuration requise (Anglais) Vidéo de démonstration du produit (Anglais) Que peut faire le technicien (Anglais)

  • Prise en main de Rescue Lens

    Découvrez les bases de Rescue Lens

    • Les bases de Rescue Lens

      • Vidéos

      Video Thumbnail

      Rescue Lens - The Property Insurance Claim  (01:12)

      Rescue Lens allows claims agents to see why a claim is being made, while keeping the focus on the customer. For more information: http://lgme.in/6058BvWnG

      Video Thumbnail

      Rescue Lens - The Automotive Claim  (01:06)

      Rescue Lens, an innovative, live-video support tool that helps your claims agents see why a claim is being made, while keeping the focus on the customer. For more information: https://www.logmeinrescue.com/lens-insurance

      Video Thumbnail

      Rescue Lens: Meet Paula (30 seconds)  (00:31)

      For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. As every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. See how Rescue Lens enables Paula to print like a champ! Learn more about Rescue Lens: http://lgme.in/60557clx

      Video Thumbnail

      Rescue Lens: Meet Gary (30 seconds)  (00:31)

      For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. Sometimes all it takes is the end user explaining to you what went wrong. But, as every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. With Rescue Lens, technicians can now take a look around and quickly find and resolve issues. Learn more about Rescue Lens: http://lgme.in/60507cY4

      Video Thumbnail

      Rescue Lens - Coffee Machine Support  (01:13)

      A quick look at how Rescue Lens can be used to focus on the customer while supporting virtually any product! Learn more about Rescue Lens: https://www.logmeinrescue.com/lens/live-video

      Video Thumbnail

      Rescue 101: Rescue Lens (TV support)  (01:09)

      A quick look at how Rescue Lens can be used to support customers using nearly any product, even a TV! Learn more about Rescue Lens: http://lgme.in/len15yt

      Parcourir toutes les vidéos
    • Rescue Lens en environnement multilingue

    Articles

    Afficher plus

  • Conseils pour les techniciens

    Découvrez comment démarrer et gérer les sessions Rescue Lens.

    • Articles

    Afficher plus

    Manuels d’utilisation

    Manuel d'utilisation de Rescue Lens

  • Conseils pour les administrateurs

    Découvrez comment utiliser le Centre d’administration pour configurer Rescue Lens pour votre organisation.

    • Articles

    Afficher plus

    Manuels d’utilisation

    Guide de l'administrateur Rescue Lens

  • Ressources

    VOIR TOUS LES ARTICLES Notes de version Téléchargements Manuel d'utilisation de Rescue Lens Page Mon compte
  • Les bases de Rescue Lens

    • Vidéos

    Video Thumbnail

    Rescue Lens - The Property Insurance Claim  (01:12)

    Rescue Lens allows claims agents to see why a claim is being made, while keeping the focus on the customer. For more information: http://lgme.in/6058BvWnG

    Video Thumbnail

    Rescue Lens - The Automotive Claim  (01:06)

    Rescue Lens, an innovative, live-video support tool that helps your claims agents see why a claim is being made, while keeping the focus on the customer. For more information: https://www.logmeinrescue.com/lens-insurance

    Video Thumbnail

    Rescue Lens: Meet Paula (30 seconds)  (00:31)

    For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. As every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. See how Rescue Lens enables Paula to print like a champ! Learn more about Rescue Lens: http://lgme.in/60557clx

    Video Thumbnail

    Rescue Lens: Meet Gary (30 seconds)  (00:31)

    For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. Sometimes all it takes is the end user explaining to you what went wrong. But, as every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. With Rescue Lens, technicians can now take a look around and quickly find and resolve issues. Learn more about Rescue Lens: http://lgme.in/60507cY4

    Video Thumbnail

    Rescue Lens - Coffee Machine Support  (01:13)

    A quick look at how Rescue Lens can be used to focus on the customer while supporting virtually any product! Learn more about Rescue Lens: https://www.logmeinrescue.com/lens/live-video

    Video Thumbnail

    Rescue 101: Rescue Lens (TV support)  (01:09)

    A quick look at how Rescue Lens can be used to support customers using nearly any product, even a TV! Learn more about Rescue Lens: http://lgme.in/len15yt

    Parcourir toutes les vidéos
  • Rescue Lens en environnement multilingue

Articles

Afficher plus

Articles

Afficher plus

Manuels d’utilisation

Manuel d'utilisation de Rescue Lens

Articles

Afficher plus

Manuels d’utilisation

Guide de l'administrateur Rescue Lens

Ce n’est pas ce que vous cherchiez ?Parcourir tous les produits

Évaluez
votre
expérience