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Les bases de Rescue Lens

Vidéos

Rescue Lens - The Property Insurance Claim (01:12)

Rescue Lens allows claims agents to see why a claim is being made, while keeping the focus on the customer. For more information: http://lgme.in/6058BvWnG

Rescue Lens - The Automotive Claim (01:06)

Rescue Lens, an innovative, live-video support tool that helps your claims agents see why a claim is being made, while keeping the focus on the customer. For more information: https://www.logmeinrescue.com/lens-insurance

Rescue Lens: Meet Paula (30 seconds) (00:31)

For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. As every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. See how Rescue Lens enables Paula to print like a champ! Learn more about Rescue Lens: http://lgme.in/60557clx

Rescue Lens: Meet Gary (30 seconds) (00:31)

For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. Sometimes all it takes is the end user explaining to you what went wrong. But, as every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. With Rescue Lens, technicians can now take a look around and quickly find and resolve issues. Learn more about Rescue Lens: http://lgme.in/60507cY4

Rescue Lens - Coffee Machine Support (01:13)

A quick look at how Rescue Lens can be used to focus on the customer while supporting virtually any product! Learn more about Rescue Lens: https://www.logmeinrescue.com/lens/live-video

Rescue 101: Rescue Lens (TV support) (01:09)

A quick look at how Rescue Lens can be used to support customers using nearly any product, even a TV! Learn more about Rescue Lens: http://lgme.in/len15yt

Parcourir toutes les vidéos
Rescue Lens dans un environnement multilingue

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Conseils pour les techniciens

Découvrez comment démarrer et gérer les sessions Rescue Lens.

Articles

Manuels d’utilisation

Manuel d’utilisation de Rescue Lens

Conseils pour les administrateurs

Découvrez comment utiliser le Centre d’administration pour configurer Rescue Lens pour votre organisation.

Articles

Manuels d’utilisation

Guide de l’administrateur Rescue Lens

Ressources

Nouveautés Manuel d’utilisation de Rescue Lens Voir tous les articles

Les bases de Rescue Lens

Vidéos

Rescue Lens - The Property Insurance Claim (01:12)

Rescue Lens allows claims agents to see why a claim is being made, while keeping the focus on the customer. For more information: http://lgme.in/6058BvWnG

Rescue Lens - The Automotive Claim (01:06)

Rescue Lens, an innovative, live-video support tool that helps your claims agents see why a claim is being made, while keeping the focus on the customer. For more information: https://www.logmeinrescue.com/lens-insurance

Rescue Lens: Meet Paula (30 seconds) (00:31)

For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. As every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. See how Rescue Lens enables Paula to print like a champ! Learn more about Rescue Lens: http://lgme.in/60557clx

Rescue Lens: Meet Gary (30 seconds) (00:31)

For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. Sometimes all it takes is the end user explaining to you what went wrong. But, as every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. With Rescue Lens, technicians can now take a look around and quickly find and resolve issues. Learn more about Rescue Lens: http://lgme.in/60507cY4

Rescue Lens - Coffee Machine Support (01:13)

A quick look at how Rescue Lens can be used to focus on the customer while supporting virtually any product! Learn more about Rescue Lens: https://www.logmeinrescue.com/lens/live-video

Rescue 101: Rescue Lens (TV support) (01:09)

A quick look at how Rescue Lens can be used to support customers using nearly any product, even a TV! Learn more about Rescue Lens: http://lgme.in/len15yt

Parcourir toutes les vidéos
Rescue Lens dans un environnement multilingue

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