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GoToAssist Service Desk

How can we help you?

Get Started

Explore first-time user resources that will get you started with configuring account-wide settings and signing up for beta features

Get started

Manage Users & Settings

Organize your account by managing users, companies, and customers, as well as setting up a service

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Explore Record Management

Manage incidents, problems, changes, releases, and knowledge articles to provide seamless support

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Manage Customer Portal

Find out how to configure portal access permissions and address incidents raised via your customer portal

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Reports & Queues

Learn more about generating reports that can be customized and shared with others within your account

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Admin Tools

Use the Admin Center to add new users, set up defaults, and manage all of your account settings

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Account & Billing

Learn how to review and manage your current plan, change account settings, and access billing preferences for your account

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Mobile Support

Download the mobile app to create and manage incidents using your iOS device or Apple Watch while on the go

Learn more

Integrate with Slack

Learn how to set up and use this helpful integration to notify your Slack channel using customized triggers

Learn more

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Free Live Training

Learn key essentials to using GoToAssist.

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Ask the community

Ask a question and get an answer from our community of experts.

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Communication et collaboration

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GoToWebinar

GoToTraining

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Grasshopper

OpenVoice

Jive

Contact et assistance

Rescue

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Identité et accès

LastPass

Pro

Central

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