What's new in GoToAssist Service Desk?
Keep track of what's going on with GoToAssist Service Desk and learn about our newest features and changes.
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Top Videos
36:46
GoToAssist Service Desk Full Overview
A full, recorded, overview of GoToAssist Service Desk.
5:26
GoToAssist Service Desk Setting up a Service
Learn to set up a service with GoToAssist's Service Desk.
4:56
GoToAssist Service Desk Getting Started
Getting started with GoToAssist's Service Desk.
Other help topics
Enable the Active Directory integration
Learn how you can use our Active Directory integration so that your customers can self-register on your customer portal.
Learn more about our mobile app
Create and manage incidents from your iOS device while on the go.
Post messages to your users
Create new announcements that can be posted on the dashboard and/or customer portal.
Create custom fields for new records
Collect more information that is specific to your organization's needs by managing custom fields.
Import multiple incidents at once
Import historical incident data from a former data-management system.
Improve workflows with tasks
Assign tasks to your users so they can be held accountable for record management.
Enable beta features
Opt-in for beta features (Labs) to try out our latest in-development innovations.
Use the Service Desk API
Download this guide to learn how to use the Service Desk API and view the available calls.
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