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    • Get Started
    • Explore Features
    • View Account & Billing
      • Get Started
        • Overview

          • GoToAssist Service Desk Full Overview  (36:47)

          An overview of using GoToAssist's Service Desk.

          GoToAssist Service Desk - Quick Overview  (04:04)

          Dive right into a brief overview of GoToAssist Service Desk.

        • Set Up Your Account
        • Organize Your Account

          • GoToAssist Service Desk Getting Started  (04:56)

          Getting started with GoToAssist's Service Desk.

        • Set Up Your Customer Portal
        • Explore Record Management
      • Explore Features
        • Service Management

          • GoToAssist Service Desk Setting up a Service  (05:26)

          Learn to set up a service with GoToAssist's Service Desk.

        • Incident Management

          • GoToAssist Service Desk Incidents  (02:25)

          Learn about GoToAssist's Incidents feature.

        • Problem Management

          • GoToAssist Service Desk Problem Management  (02:09)

          Learn about the GoToAssist Problem Management feature.

        • Change Management

          • GoToAssist Service Desk Change Management  (02:46)

          Using GoToAssist's Change Management feature.

        • Release Management

          • GoToAssist Service Desk Release Management  (02:56)

          Using the Release Management feature with GoToAssist.

        • Knowledge Management

          • GoToAssist Service Desk Knowledge Base  (02:16)

          Use the GoToAssist's Service Desk Knowledge Base.

        • Configuration Management
        • Reports & Queues
        • FAQs & Troubleshooting
      • View Account & Billing
        • My Account
        • Admin Center

          • LogMeIn Administration Center - Add Users  (02:43)

          Invite software users and create settings templates

        • Billing Center

          • Billing Center - Managing Subscription and Billing  (02:56)

          Billing Center - Managing Subscription and Billing

        • Subscription Plan
        • Enterprise Sign-In
        • Active Directory Connector
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