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Manage Users & Settings

How-To

Set up people & people management
Manage users & admins
Manage customers
Manage groups
Manage companies

Learn more

Configure service access
Use time management
Access overview and recent activity
Use configuration items & configuration management

FAQs

How can I add customized columns to my dashboard?
How do I assign a service to my customer?
How do I import customers using a CSV file?
How do I manage employees?

Related articles

How do I import incidents into Service Desk?
What is ITIL?
How do I set approvers for changes and releases?
How do I add tasks to my records?
How do I manage shared seats on my account?

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