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Willkommen beim Support für Rescue Lens

Geben Sie Ihre Frage hier ein oder sehen Sie die Themen unten durch, um Antworten zu erhalten oder Kontakt zu einem Supportmitarbeiter aufzunehmen.

Beliebte Themen:
System Anforderungen (Englisch) Produktdemo-Video (Englisch) Was kann der Techniker tun? (Englisch)

  • Erste Schritte mit Rescue Lens

    Informieren Sie sich über die Grundlagen von Rescue Lens.

    • Grundlegendes zu Rescue Lens

      • Videos

      Video Thumbnail

      Rescue Lens - The Property Insurance Claim  (01:12)

      Rescue Lens allows claims agents to see why a claim is being made, while keeping the focus on the customer. For more information: http://lgme.in/6058BvWnG

      Video Thumbnail

      Rescue Lens - The Automotive Claim  (01:06)

      Rescue Lens, an innovative, live-video support tool that helps your claims agents see why a claim is being made, while keeping the focus on the customer. For more information: https://www.logmeinrescue.com/lens-insurance

      Video Thumbnail

      Rescue Lens: Meet Paula (30 seconds)  (00:31)

      For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. As every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. See how Rescue Lens enables Paula to print like a champ! Learn more about Rescue Lens: http://lgme.in/60557clx

      Video Thumbnail

      Rescue Lens: Meet Gary (30 seconds)  (00:31)

      For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. Sometimes all it takes is the end user explaining to you what went wrong. But, as every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. With Rescue Lens, technicians can now take a look around and quickly find and resolve issues. Learn more about Rescue Lens: http://lgme.in/60507cY4

      Video Thumbnail

      Rescue Lens - Coffee Machine Support  (01:13)

      A quick look at how Rescue Lens can be used to focus on the customer while supporting virtually any product! Learn more about Rescue Lens: https://www.logmeinrescue.com/lens/live-video

      Video Thumbnail

      Rescue 101: Rescue Lens (TV support)  (01:09)

      A quick look at how Rescue Lens can be used to support customers using nearly any product, even a TV! Learn more about Rescue Lens: http://lgme.in/len15yt

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    • Rescue Lens in einer mehrsprachigen Umgebung

    Artikel

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  • Informationen für Techniker

    Erfahren Sie, wie Sie Rescue-Lens-Sitzungen starten und durchführen können.

    • Artikel

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    Benutzerhandbücher

    Benutzerhandbuch für Rescue Lens

  • Informationen für Administratoren

    Erfahren Sie, wie Sie Rescue Lens im Administrationscenter für Ihr Unternehmen konfigurieren können.

    • Artikel

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    Benutzerhandbücher

    Handbuch für Rescue-Lens-Administratoren

  • Ressourcen

    Alle Artikel anzeigen Versionshinweise Downloads Benutzerhandbuch für Rescue Lens Seite „Mein Konto“
  • Grundlegendes zu Rescue Lens

    • Videos

    Video Thumbnail

    Rescue Lens - The Property Insurance Claim  (01:12)

    Rescue Lens allows claims agents to see why a claim is being made, while keeping the focus on the customer. For more information: http://lgme.in/6058BvWnG

    Video Thumbnail

    Rescue Lens - The Automotive Claim  (01:06)

    Rescue Lens, an innovative, live-video support tool that helps your claims agents see why a claim is being made, while keeping the focus on the customer. For more information: https://www.logmeinrescue.com/lens-insurance

    Video Thumbnail

    Rescue Lens: Meet Paula (30 seconds)  (00:31)

    For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. As every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. See how Rescue Lens enables Paula to print like a champ! Learn more about Rescue Lens: http://lgme.in/60557clx

    Video Thumbnail

    Rescue Lens: Meet Gary (30 seconds)  (00:31)

    For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. Sometimes all it takes is the end user explaining to you what went wrong. But, as every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. With Rescue Lens, technicians can now take a look around and quickly find and resolve issues. Learn more about Rescue Lens: http://lgme.in/60507cY4

    Video Thumbnail

    Rescue Lens - Coffee Machine Support  (01:13)

    A quick look at how Rescue Lens can be used to focus on the customer while supporting virtually any product! Learn more about Rescue Lens: https://www.logmeinrescue.com/lens/live-video

    Video Thumbnail

    Rescue 101: Rescue Lens (TV support)  (01:09)

    A quick look at how Rescue Lens can be used to support customers using nearly any product, even a TV! Learn more about Rescue Lens: http://lgme.in/len15yt

    Alle Videos anzeigen
  • Rescue Lens in einer mehrsprachigen Umgebung

Artikel

Mehr anzeigen

Artikel

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Benutzerhandbücher

Benutzerhandbuch für Rescue Lens

Artikel

Mehr anzeigen

Benutzerhandbücher

Handbuch für Rescue-Lens-Administratoren

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