FAQ

System Requirements for browser-based remote control

Issue

Objective

Environment

Procedure

Answer

While we recommend connecting via the LogMeIn Client desktop app (download for  Windows or  Mac), you can still access LogMeIn host computers through your browser. Make sure your browser meets the following version requirements:
  • Internet Explorer 10 or newer
  • Firefox 35 or newer
  • Google Chrome 29 or newer
  • Safari 7 or newer (Mac only)

Note: On Internet Explorer and older versions of other leading browsers, a plugin is required for a full-featured experience.
Important: LogMeIn is designed for use with third-party products and services (browser, OS, etc.) that are officially supported by their respective vendors and well-maintained by the end user (latest patches and updates installed). See also: Compatibility with third-party products and services.

Cause

Resolution

Additional Information