FAQ

How do I prevent Safari from blocking the LogMeIn plugin?

Issue

Objective

Environment

Procedure

Answer

 

Symptom

When connecting to a remote computer using Safari, you are asked if you want to allow the LogMeIn plugin to load.
Impacted versions: Safari 6.1 for OS X 10.7 and 10.8; Safari 7 for OS X 10.9 (Mavericks).
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Solution

To prevent this message from appearing each time you launch remote control, you must modify Safari security settings.
  1. In Safari, go to the Safari menu > Preferences Security.
  2. Click Manage Website Settings.
  3. Select the LogMeIn Plugin. 
  4. Change all settings to Allow (with security restrictions).
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Cause

Resolution

Additional Information