FAQ

How do I add a computer to my account?

Issue

Objective

Environment

Procedure

Answer


A computer can be attached to one LogMeIn account at a time.
  • Adding a computer to which you have physical access:
    1. Physically go to the computer you want to access.
    2. Visit LogMeIn.com and log into your account using your LogMeIn ID and password.
    3. On the Computers page, click Add Computer.
    4. Click Download installer under Add this computer.
    5. Follow the prompts to download and install LogMeIn.
    6. Once the software has installed successfully it will be listed in your account.
  • Adding a remote computer with a link:
    1. Visit LogMeIn.com and log into your account using your LogMeIn ID and password.
    2. On the Computers page, click Add Computer.
    3. Click Generate link under Add different computer .
      Important: The link is available for one-time use and remains active for 24 hours.
    4. Follow the prompts to download and install LogMeIn.
    5. Once the software has installed successfully it will be listed in your account.

 

Cause

Resolution

Additional Information