FAQ

Application Updates are not deploying. What can I do?

Issue

Objective

Environment

Procedure

Answer

Symptom

The host can't install applications using the Application Updater.

Cause

The host's security software is blocking the Application Updater.

Resolution

In the host's security software, whitelist the following:
  • http://dm.kaspersky-labs.com
  • *.geo.kaspersky.com
  • https://ksn-crypto-stat-geo.kaspersky-labs.com
  • https://ksn-stat-install.kaspersky-labs.com
Tip: Where applicable, use wildcards when whitelisting urls.

Cause

Resolution

Additional Information