HELP FILE

Monitor visitors on a website

BoldChat’s Visitor Monitoring tracks visitors on your website in real time and provides detailed information.

  1. IP and Reverse IP: See the IP address and Reverse IP (host name) of each visitor.
  2. Entry URL Tracking: View the Entry URL of every visitor (useful to see which visitors came from ad campaign #1 vs. ad campaign #2).
  3. Proactive Invitations: Automatically invite visitors to chats based on customizable rules.
  4. Geo-Location: Enables showing the country, region, and city for any visitor on your website.
Important: In order to take advantage of these visitor monitoring features, Visitor Monitoring must be implemented throughout your site.