How to view incoming emails
Note: An Enterprise subscription is required.
On the left pane of the desktop Operator Client, open the Email folder.
The left pane is populated with Email folders. The upper-right area displays a list of email threads for the selected email folder.
- From the list of Emails threads, select the item you want to view. Tip: You may need to use the folder structure on the left to navigate to the desired item.
- In the main pane, select the Email tab. Tip: If more than one email is in the thread, you can select the email you want in the Emails box on the Email tab.
Tip: To view email threads that share the same user email address, click the Email History tab on the Email service interface.