HELP FILE

How to search for an SMS message

Note: An Enterprise subscription is required.
  1. On the left pane of the desktop Operator Client, open the SMS folder.

    The left pane is updated with SMS folders. The upper-right area displays a list of SMS threads for the selected SMS folder.

  2. In the upper-right corner, above the list of SMS threads, click the Search icon (binoculars). The Search SMS window is shown.
  3. Enter the keyword to search for and any extra criteria.
  4. Click Go. A list of matching results will be displayed on the left.
  5. Select a result on the left for the full details to be displayed on the right. The displayed SMS can now be answered or managed as usual.