HELP FILE

How to search for a visitor

  1. On the left pane of the desktop Operator Client, open the Visitors folder. The left pane is updated with Visitor folders. The upper-right area displays a list of visitors for the selected folder.
  2. In the upper-right corner, above the list of visitors, click the Search icon (binoculars). The Search Visitors window is shown.
  3. Enter the IP, Visit ref or any other relevant information to search for.
  4. Click Go. A list of matching results is displayed on the left.
  5. Select a result on the left for the full details to be displayed on the right. The displayed visitor can be managed as usual.