HELP FILE

Why can't I log in to my account?

Make sure the domain you are running in your browser is in the form of myaccount.nanorep.co (As an example, if your account name is spacecompany, please run the following URL in your browser spacecompany.nanorep.co).

If you are not sure what is your account name, you can identify it in your username (USERNAME@ACCOUNT_NAME - As an example homer_simpson@spacecompany)

If this is not working, please reach out to our Support team.