Where can I see an article's feedback?
You can find customer feedback at several places in the Console. For information on gathering customer feedback, see this article.
- On the tab you can see voices with negative and positive feedback.
- On the page, run a report with Query, Feedback Type, and Feedback Reason selected to see all customer feedback.
- You can also use the following API call to automatically generate the same information as you see in the Reports menu: https://my.nanorep.com/api/doc/v1.html#q=Get Reports