HELP FILE

What widgets do you provide and how can I add them to my website?

  1. Log in to your Bold360 ai account.
  2. Go to Touchpoints > Widgets.
  3. Choose one of the widget types and follow the script installation (the mobile widget is automatic).Each widget can be installed by adding a different code snippet to your website hosting environment.
After you add the code, the widget appears on your website, Facebook page, and/or mobile app. Users will be able to ask questions, receive answers, send tickets (after implementing ticketing settings) and chat (after implementing chat integration). All widgets are customizable.