HELP FILE

What is Site Map XML?

XML sitemaps are important for SEO because they make it easier for Google to find your site's pages, and in so increase their pages rank.

To deploy the sitemap and index articles, do the following:

  1. In the Bold360 ai Console, go to Touchpoints > Support Center.
  2. Under Site Settings, select Allow sitemap.xml access.

By default, all support center topics and articles under these topics will be indexed. The sitemap XML will add all (and only) the navigation and homepage labels pages, and will drill down and show all the children labels up to 3 levels.

To index additional scope, please consult with your Customer Success representative.

You have two options to avoid indexing in specific articles:

  • Under Site Settings select Allow robots.txt access in the support center configuration.

  • Edit the article for which you want to disable indexing. To do so, go to the Options tab of the article and select Do not index this article. The article will not be displayed in sitemap.xml, only in robots.txt.