Status� settings� shortcuts
Learn how to change your status, toggle notifications, change your language, and use keyboard shortcuts.
- Change to available, away, or custom status
You can set yourself as available, away, or any other custom status for chats and emails independently.
- Turn on/off notifications for incoming chats, emails
You can set Bold360 to either play a sound or not when you receive a chat or email.
- Change language
You can change the language used for your Bold360 interface. This setting has no impact on customers or supported languages. It only affects your own experience on the Bold360 site.
- Keyboard shortcuts
Use these keyboard shortcuts to get around quickly in Bold360.
- About the Customer Info Card
The Customer Info Card provides information about the selected customer.