Setting Up an SSL-secured Support Center

The Support Center, which runs on Bold360 ai servers, can be deployed in the secured zone. If your site is secured and you have implemented it using an iframe solution, then a secure connection must be set up in Bold360 ai including installing the necessary certificates.

SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data sent between the web server and browsers remain private and integral.

Please ask your IT specialist to generate the following files:

  • CSR (certificate signing request)
  • Private key
  • Pubic key
  • Intermediate key

To upload the keys and submit your request to install the SSL certificate, submit a request to install SSL certificate.