Set an agent image for chat and invites
Set a photo or other image to be placed in invitations and chat messages.
- Create or edit an agent, as follows:
- At admin.bold360.com, go to Organization > Agents.
- On the Agent Management page, select an existing agent or click Create New.
The New/Edit Agent page is displayed.
- On the Images and Greetings tab under Invite Image URL, enter the web URL of the image you want to show in invitations.
- Under Chat Image URL, enter the web URL of the image you want to show in the chat window.
For secured sites, the URL must contain https.
- Save your changes.