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Peak Concurrent Login Summary Report

For a selected period of time, grouped by day, this report returns the highest number of agents who were logged in at once and the time when this peak occurred.

Fastpath: report.boldchat.com > New Report > Login > Peak Concurrent Login Summary

Reported data:

Date

Date when users logged in.

Max Logins

Maximum number of concurrent logins on a specific date.

Occurred At

Time when most users logged in at once.