I have just installed the widget and there are no Q&A shown, why?
You probably forgot to associated the domain to the Knowledge Base.
To associate the domain to the Knowledge Base, do the following:
- In the Bold360 ai Console, go to .
- Click Personalize in the version of the Widget for which you want to make the change.
- Select the URL or domain that you change.The Settings page for your Widget is displayed.
- Under the Basic tab, Choose the knowledge base from the drop-down list.