HELP FILE

How to check config ID

Please provide us with the screenshot of widget config loaded at your side:

1) Go to the page where issue persists.

2) Press F12 in Chrome

3) Go to Network tab

4) Reload the page with console opened

5) Filter the requests in network tab by "Cnf" word

6) Click on the request found and open the "Preview" tab.

7) Kindly provide us with screenshot of this tab so we could provide you with further guidance.

Please see screenshot attached for visual guidance on how to do these steps.

Looking forward to hearing from you.