HELP FILE

How do I export my knowledge base to Excel?

To export your knowledge-base to an Excel spreadsheet, please follow these steps:

  1. Login to your account and navigate to Knowledge > All articles.
  2. Click on the more button.
  3. Click Export Knowledge Base in the drop-down toolbar.

    Note: This action exports a maximum of 5000 articles.

For more complex export, you must use our Export knowledge base API.