How do I duplicate a knowledge base?
Duplicating all articles from a specific knowledge base may be useful for updating a test environment or for creating a starting point for a new knowledge base.
- Go to Knowledge > All Artilces and click More (...) in the top-right corner.
- Click Duplicate all articles.
- In the Duplicate Knowledge Base Artilces window, enter your Bold360 ai account name and click Find.
- From the Knowledge base drop-down list, select the knowledge base where you want to copy the articles of the current knowledge base.
- Click Next.
- Click OK to confirm.