HELP FILE

How do I disable a user?

When you disable a user, they won't be able to log in to Bold360 ai, but the user's data won't be deleted.

  1. In the Bold360 ai Console, go to Admin Center > Users and select the user you want to disable.
  2. Clear the Active option.
  3. Click Save.

Disable Specific Users from Answering Tickets

  1. In the Bold360 ai Console, go to Admin Center > Users and select the user you want to resttrict.
  2. Under Advanced Credentials, setInbox: to none.