HELP FILE

How do I configure Office365 SMTP server in my Bold360 ai account?

For SMTP server configuration, do the following:

  1. Set up an SMTP relay, using the Bold360 ai service IP address list.

    Refer to Microsoft's instructions at http://technet.microsoft.com/en-us/library/dn554323(v=exchg.150).aspx.

  2. Once you have the SMTP relay configured, in the Bold360 ai Console, go to Admin Center > Ticketing Settings > Ticketing Basics tab.
  3. Specify the FROM address and the SMTP host to configure the SMTP settings in your Bold360 ai account. Other fields are not relevant.