HELP FILE

How can I find answers with links/images in my knowledge-base?

To find answers that contain hyperlinks in your knowledge-base, do the following:
  1. Go to Knowledge > All Articles.
  2. Click the Filter button next to the search field.
  3. On the Options tab, select Search titles and answer body.
  4. Click Apply.
  5. Search for an article:
    • To search for links, type "href" in the search field and press Enter.
    • To search for images, type "img " in the search field and press Enter.