How can I find and replace a text in all articles

You can easily find and replace a text within all articles in the knowledge base by using the "Find and Replace" functionality.

Important: This feature replaces all instances of the defined text in the HTML source of the articles. If you use HTML attributes or inline styles that include the defined text, then those will also be replaced.
  1. In the Bold360 ai Console, go to Knowledge > All Articles.
  2. Click the dotted button on the menu bar.
  3. Click Find and replace.

  4. Enter the search term in the Find field, and the text to replace it with in the Replace field.
  5. Click Go.