How can I add an icon to my labels (at support center)?

You can add 3 form of icons to your support center labels: Main, hover and active.

By default, If you have only a main icon the icons for the hover and active states will be taken from it.

  1. Go to Knowledge > All Articles.
  2. Select > Manage labels.
  3. In the Content labels window, choose the label you want or add a new one.
  4. Click and upload the icon image from your computer.

To upload a specific icon for active or hover, uncheck the checkbox at the icon field and add the icon.

Note: For these fields to affect the support center, PSO work is needed (for new customers this will work automatically).