How can I add an attachment to an article?
To add a file to an answer, simply click on the attachment icon in the answer's toolbar.
A browser window will open for choosing your file.
These are the type of files which are supported as attachments in Bold360 ai (Knowledge base, Ticketing):
In case you need to support additional attachment types, please contact our support team.
Please note, that the attachments are not supported in Bold360 ai conversational widgets.