The report shows how customers responded to items in your experiment in comparison to the control group.
Fastpath: report.boldchat.com > New Report > Experiment > Experiment Summary
See activity for a specified date range.
- Experiment Groups
- Name of the experiment group.
- Number of customers who took part in the experiment.
- Number of customers who started a chat session.
- Invitations Sent
- Number of customers invited.
- Invitations Accepted
- Number of invitations that customers accepted.
- The number of customers converted to the test item.
- Conversions Compared to CG
- The percentage of customers converted by a test item compared to the percentage converted by the currently deployed control item.
- Conversion Amount
- Amount of the Conversions (for the applicable group).
- Conversion Amount Compared to CG
- The total value of conversions for a test item compared to the total value of conversions for the currently deployed control item.