HELP FILE

Experiment Summary

The report shows how customers responded to items in your experiment in comparison to the control group.

Fastpath: report.boldchat.com > New Report > Experiment > Experiment Summary

See activity for a specified date range.

Experiment Groups
Name of the experiment group.
Customers
Number of customers who took part in the experiment.
Chats
Number of customers who started a chat session.
Invitations Sent
Number of customers invited.
Invitations Accepted
Number of invitations that customers accepted.
Conversions
The number of customers converted to the test item.
Conversions Compared to CG
The percentage of customers converted by a test item compared to the percentage converted by the currently deployed control item.
Conversion Amount
Amount of the Conversions (for the applicable group).
Conversion Amount Compared to CG
The total value of conversions for a test item compared to the total value of conversions for the currently deployed control item.