Configuring Single Sign-On
Single Sign-On (SSO) integration simplifies the sign-in process by providing access to multiple products with a single login. This feature integrates with your current SSO technology and is easily accessible though the Agent Workspace.
Note: This feature is only available for Bold360 Plus and Bold360 ai subscribers.
- How to set up SAML 2.0 Single Sign-On via an Identity Provider
Bold360 provides Single Sign-On support based on SAML 2.0 protocol. It accepts SAML Assertions using the SAMLResponse parameter where the NameID of the authenticated user is a mandatory claim.
- How to enable Single Sign-On
- How to force agents to use Single Sign-On
You can force agents to log in with their Single Sign-On ID only.