Chat window customization
You can adapt the appearance, layout, content, and behavior of chat windows to match your branding.
This feature is part of the chat window setup. A chat window controls the look and feel and advanced behavior of the interface that is opened when a customer clicks an associated button or link.
- Create or edit a chat window, as follows:
- At admin.bold360.com, go to Channels > Chat > Chat Windows.
- Select an existing chat window or click Create New.
- On the New Chat Window page, go to the Customization tab. You are ready to set up your Layered Chat Window or Pop-up Chat Window.
- Customize a layered chat window
Adapt the look and feel of your chat windows to your design and locale.
- Customize a pop-up chat window
Pop-up chat windows open in a new browser window.
- Advanced features for chat window customization
Advanced customization options provide further flexibility to design and script your chat windows.