HELP FILE

Can I make the floating widget expand only for a certain amount of time?

  1. In the Bold360 ai Console, go to Touchpoints > Widgets.
  2. Click Personalize under the widget type that you want to change.
  3. Choose the Knowledge Base, URL, or domain that you want to change.
  4. Go to the Position & Size tab.
  5. In the Float Auto Minimize Timeout field, define how long you want the widget to be expanded in seconds. The default value is 0.
  6. Click Save changes, and then click OK.
The change is made instantly in the widget on your website.