HELP FILE

Can I create new articles and save them as offline?

Yes. When you create a new article you can save it as offline before it is published. This allows you to set up internal processes for quality control before you add more content to your knowledge base, or finish your article editing later.

To save a new article as offline, click Save. The article will be available on the All Articles page. The article receives Offline and Never Published system labels.

See also How can I find draft articles?