Can Bold360 ai integrate with Zendesk?
The digital customer assistant solution of Bold360 ai can easily integrate with Zendesk to help increase agent productivity while providing customer analytics through Bold360 ai's Voices.
With Bold360 ai for Zendesk you get the following:
- Automatic smart search displaying relevant content with every ticket
- Instant content for internal agent education, recommended texts and answer templates
- Easy content management that supports rich media
- Actionable Analytics displaying the Voice of the Customer, enabling instant updates and optimization