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Bold360ai 3.84 release notes

From now on, you can find all articles on the same page, regardless of their status.

A new article is now saved in the Knowledge > Articles page, and the Publish Center page is now retired.

A few more details:

  1. When a new article is saved, a new "Never Published" label will be added to it. The label will be removed once the article is published. You may filter by this label to find these articles.

  2. The publish center will be changed to contain only ticketing-suggested content and be renamed to "Suggested Content".
  3. Old publish-center articles will be kept on the "Suggested Content" page. To move them from the Suggested content page to the All Articles page, simply "Publish" them (as before).