HELP FILE

Bold360 ai 4.56 release notes

Accessibility improvements

Accessibility in the slim search and conversational widgets have been verified by a third-party reviewer.

Combined Bold360 ai Mobile SDK has been released

The first version of the combined Bold360 ai Mobile SDK is now available. See the release notes for Android and for iOS.

The initial version of the combined SDK contains the following features:

For Android:

  • Request and submit answers to pre-chat
  • Identify customers
  • Send and receive chat messages
  • Localization
  • Bot support
  • Feedback & escalation
  • Cookie support
  • Support for agent-only use of the SDK
  • Support for Instant feedback

For iOS:

  • Request and submit answers to pre-chat
  • Identify customers
  • Send and receive chat messages
  • Bot support
  • Feedback & escalation
  • Support for pre-chat forms
  • Cookie support

See the new features that the previous release introduced: