HELP FILE

Bold360 ai 3.70 release notes

We have several upgrades for you to check out - and hey! We have a new product widget announcement :)

New Version of the article editor

We have migrated to the new version of our article editor! This means that we can support additional content editing features, starting with the option to view the article in full screen:

Note that when writing a long article and scrolling in it, the top menu bar stays at top of the page:

  • Guidance Studio Improvements

    It is now possible to apply CSS changes to all steps of the guidance.

Conversational Support

We support several conversational interfaces, including Facebook and slack. If you would like to get conversational features enables on your account, please contact your success manager.

Knowledge Base management and Analytics

In the Knowledge Base analytics, we added the context to the article name, so you can distinguish between articles variations.

In addition, the field "User ID" was added to reporting:

  • Fixed bugs and introduced performance improvements.