HELP FILE

Add Fields to Registration Form (Classic)

Organizers can customize your registration form by selecting from a list of additional registration fields, or by creating their own custom questions. Once questions have been added, use the Registration URL on the Manage Webinar page to preview what registrants will see.

Add additional registration fields

  1. Log in at https://global.gotowebinar.com.
  2. Select My Webinars in the left navigation.
  3. Click the title of the webinar to access the Manage Webinar page.
  4. Scroll to the Share Your Webinar section and click Edit in the Registration Settings.
  5. On the Registration tab, use the Field column to select which additional fields you wish to enable. Unless the "Required" check box next to each additional registration field is also selected, the added fields will be optional by default.
    • Address
    • City
    • State/Province
    • Zip/Postal Code
    • Country
    • Phone
    • Industry
    • Organization
    • Job Title
    • Purchasing Time Frame
    • Role in Purchase Process
    • No. of Employees
    • Questions and Comments
  6. Click Save.

Create and manage custom registration questions

Organizers can create up to 20 custom registration questions per webinar. Soliciting confidential personal information (credit card information, social security numbers, etc.) in registration questions is prohibited.

  1. Log in at https://global.gotowebinar.com.
  2. Select My Webinars in the left navigation.
  3. Click the title of the webinar to access the Manage Webinar page.
  4. Scroll to the Share Your Webinar section and click Edit in the Registration Settings.
  5. Select the Questions tab and scroll to the Create Your Own Question section.
  6. Click New Question to create a registration question.
  7. Select the type of question:
    • Short Answer: Provides registrants with an open-ended answer.
    • Multiple Choice(One Answer): Gives registrants the choice of selecting one answer from multiple options available.
  8. Enter your question in the Question field. If you choose the multiple choice question type, enter at least 2 answers in the Answers field. If you want to add more than 3 answer options, click Add another answer.
  9. Click Create to save your question.
    • To edit your question, click the actual question on the Manage Registration page. After you've made changes, click Update.
    • To make your custom question required, select the "Required" check box next to the question on the Manage Registration page.
    • To delete your question, click the Remove icon next to the question on the Manage Registration page.
    • To change the order of the questions, drag and drop a question up or down the list of questions on the Manage Registration page.
  10. Click Save.

Related

Manage Webinar Registration (Classic)

Share Webinars

Set a Registration Limit (Classic)

Approve or Reject Webinar Registrants (Classic)

Customize Emails for Webinar Registrants (Classic)

Customize the Registration Confirmation Page (Classic)

Source Tracking (Classic)