Join a Webinar
Learn how to join from your preferred method whether it's the desktop app, Chrome- or Edge-based web browser, or the GoTo mobile app.
Notice: Seeing something different? You may be on joining from our new GoTo app. This article addresses the classic platform. View How do I join a webinar in GoTo? for the steps you need.
Before you begin: As an attendee, you
do not need an account with us and you
do not have to sign in! Just be sure to
register for the session beforehand. We also recommend running a
system check to make sure your system is supported and to avoid any delays.
GoTo Webinar will automatically launch you into the session using the best option for you, depending on the webinar type and your operating system. Learn more about the available join options
here. You can join the designated session within an hour of the scheduled start time, at which point you will see the "Waiting for organizer" screen until the session begins. If you are the organizer (host) of this session and you see the "Waiting for organizer" screen, go ahead and sign in to launch the session.
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Use the webinar link
Use the webinar ID in a browser
The webinar ID is synonymous with session ID. It can be found in your confirmation email or any of the reminder emails. If you need this information, request it from the organizer directly. Remember,
GoTo Webinar automatically chooses the best join method for you depending on your system and the type of webinar you are joining. However, if you are in a locked-down environment or simply prefer joining from the web, try this workaround.
If you do not reach the pre-session window or a browser at all, there was an issue along the way. Make sure you meet the
minimum system requirements. If you do indeed see this page, please note that although you can manage your audio and camera settings here, you are not actually able to unmute or share your camera during the real session as an attendee. If you do not see the camera preview page, you will need to join using another method (desktop or mobile app).
Use the webinar ID in the mobile app
Before you begin: Download the
GoTo mobile app. If the app is already downloaded, make sure you're on the latest version.
The webinar ID is synonymous with session ID and access code. It can be found in your confirmation email or any of the reminder emails. If you need this information, request it from the organizer directly.
If the webinar is no longer available, it is either because the session has been canceled (you should have received a cancelation email in this case) or the recording link is not active. In either case, please contact the organizer directly to see about rescheduled sessions or for help accessing any recordings.
Use the webinar ID in the desktop app
Before you begin: Download the desktop app.
The webinar ID is synonymous with session ID and access code. It can be found in your confirmation email or any of the reminder emails. If you need this information, request it from the organizer directly.
If the webinar is no longer available, it is either because the session has been canceled (you should have received a cancelation email in this case) or the recording link is not active. In either case, please contact the organizer directly to see about rescheduled sessions or for help accessing any recordings.