HELP FILE

System Requirements for Organizers

Training organizers will need to run the GoToTraining desktop app from a compatible Windows or Mac computer to host sessions. This allows you full access to our collaboration tools including activities & breakouts, drawing tools, and more. Check below for a list of our system requirements. If you are an attendee attempting to join a session, see System Requirements for Attendees . Learn more.

 
 
 
 
 
 

Host a GoToTraining session

Operating system

Windows 7 – Windows 10
Mac OS X 10.9 (Mavericks) - macOS Mojave 10.14

Internet connection 1 Mbps or better (broadband recommended)
Web Browser
(for scheduling, managing and starting sessions)

Google Chrome (most recent 2 versions)
Mozilla Firefox (most recent 2 versions)
Internet Explorer (most recent 2 versions)
Microsoft Edge (most recent 2 versions)
Apple Safari (most recent 2 versions)

Software

GoToTraining desktop app
JavaScript enabled

Hardware

2GB or more of RAM
Microphone and speakers (USB headset recommended**)
Webcam (to use HDFaces)

To save you time, we've designed the desktop software to automatically install itself when you join a session. When you click Download below, you will be launched into the waiting room a test meeting.

Note that this is not a live session, so as soon as you see the confirmation screen appear you can exit.

Windows

Mac

 
 
 

**Note: Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.

Related

System Requirements for Attendees

Organizer Quick Start

How do I sign in?

Test Your Network Settings (Windows)

Join a Test Session